Customer Satisfaction Metrics
Come to understand your customer’s satisfaction levels with your organization’s products, services, or experiences. Customer sentiment and voice of the customer is important to understand and report on a daily basis. For marketing, operations and customer care teams, this template is a useful way of understand progress, pain points and areas for immediate focus.
This PowerPoint template comes in five design variations, and provides unique options for displaying the results of customer care surveys, customer satisfaction scores and customer sentiment. The template provides illustrations to represent your customer base, line graphs, smiley faces and bar charts to show progress. The slides mirror a speedometer — with a gauge reflecting percentages — and a progress bar for net promoter scores. All text, graphics, icons and colors are editable and customizable.